Returns & Exchanges

At Impact Mouthguards, we stand behind the precision and protection of our custom-fit gear. If you are not completely satisfied with your order, our 100% Fit Guarantee ensures we will work with you to make it right or provide a hassle-free return within 30 days.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and details regarding the fit or condition of your mouthguard to receive a Return Authorization.

• 2.
  Receive Your Pre-Paid Label

  Once approved, we will email you a pre-paid shipping label to send your impression kit or finished guard back to our dental lab for inspection.

• 3.
  Package and Ship

  Securely place the item in its original packaging and drop it off at any authorized carrier location using the provided return label.

• 4.
  Processing and Resolution

  After receiving your return, our team will process your full refund or begin crafting your adjusted replacement guard within 3-5 business days.